Tutorials

Zoom Phone

• Setup your Zoom phone (settings)
• Using your Zoom phone

Two-Factor Authentication (DUO)

• What is Two-Factor Authentication?
• Two-Factor Authentication Enrollment Guide
• Authenticating with the Duo Prompt
• Adding a new device

Zoom Meetings and Webinars

• Upgrade / update to the latest version
• Attendee controls in a meeting
• Signing in to Zoom with Single Sign On (SSO)
• Zoom Best Practices
• Video and Audio Best Practices
• Zoom Meetings: Participant Guide

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OneDrive

• What is OneDrive?
• Upload files to OneDrive
• Understand the sync status of OneDrive files
• Share files using OneDrive
• Use OneDrive Files On-Demand

Microsoft Teams

• Microsoft Teams: Naming Conventions and Renaming Instructions
• Microsoft Teams Quick Tips and Tricks
• Teams, Channels and Chats
• Private Channels
• Pin your favorite Teams / Channel
• Chatting and collaborating in Microsoft Teams

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Outlook

• Open and use a shared mailbox in Outlook Web App
• Sign in to Outlook on the web
• Booking a Conference Room for your meeting

VPN

• Access VPN with Two-factor Authentication
• Access your iMIS desktop remotely
• APIC Password Reset Procedure Over NetExtender VPN

WordPress

• Reset WordPress Password
• Basic WordPress editing for Existing Content
• Creating headshot and bio content in WordPress
• Resize Image for Policy Updates, News, for home page preview image
• How to get WordPress Form Entry Data
• How to Resize images for the Web

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Canon Copier

• Print Hold
• Secure Print
• Copying
• Scan Documents
• Color Printing
• Stapling

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Square Point of Sale (POS)

• Placing new order
• Issue Refund
• Resend the purchase receipt